HERE TO HELP

Contact us

Questions about a piece or an order? Email us with the details so we can help you with the next step.

CUSTOMER ENQUIRIES

Start with an email

For product questions, please include the product name or a link. For an existing order, include your order number and the email address used at checkout.

Our response target is within two business days, Monday to Friday, excluding public holidays.

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BUSINESS DETAILS

Our company

HONG KONG PASSERBY TECHNOLOGY LIMITED

RM 1009, 10/F, FRONT BLOCK, MING SANG IND BUILDING, 19 HING YIP STREET, KWUN TONG, HONG KONG

Published contact number:
+86 15790618984

Please use email for customer support so your enquiry and any order details can be reviewed in writing.

A helpful place to start

Delivery questions

Review delivery information in our Shipping Policy. If you are contacting us about a shipment, include your order number.

Shipping Policy →

Returns & refunds

Check the return conditions and request process before sending an item back. Contact us for return instructions and the correct return address.

Return Policy →

Shopping information

Find information about product selection, prices and placing an order. Email us if a product detail needs clarification before you buy.

Shopping Policy →

Please do not send full payment card details or passwords by email. Read our Privacy Policy for information about personal data.